Multi-Currency

Multi-Currency

We cannot convert files that include multi-currency transactions during the transactional period being converted. If multi-currency is turned on yet has not been used, there may be options to proceed by disabling the feature or converting foreign transactions to native currency.

Multi-Currency in MYOB

If multi-currency has not been used in your MYOB file, you may be able to disable this feature and re-submit the file. To do this, you must have edit access to the MYOB file. If your file is read-only, adjustments cannot be made.
Criteria to remove multi-currency:
  1. No transactions at all in the transaction period using a foreign currency
    1. If only a few exist, open each transaction and convert it to the native currency.
  2. No balances in any foreign currency accounts
Steps to turn off multi-currency in MYOB:
  1. Check any multi-currency accounts for a Balance. If they are all $0 proceed to step 2. 

  2. Delete unused currencies Delete unused currencies from the currency table:

    • To do this go to Lists > Currencies.

    • If you are unable to delete a currency, it may be linked to an account such as payables or receivables. Unlink these accounts first and try again.

  3. Change any Foreign exchange accounts to AU currency.
  4. Remove any foreign currency linked to your contacts.
  5. Turn off multi-currency in the file by un-ticking 'I deal with multiple currencies.

Multi-Currency in QB desktop, QBO and Reckon files

We CANNOT convert files that have used multi-currency in the transactional period you are trying to convert. If there are only a few multi-currency transactions in the file you can open each transaction and convert the foreign currency to the equivalent native currency before submitting for conversion.

Idea
Alternatively, you may contact us to attempt to convert a period without foreign currency transactions eg. You have used foreign currency in 2020 but have not used it since. We may still be able to convert this file, we just cannot convert 2020 in transactional data.



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