Multi-Currency

We cannot convert MYOB files that include multi-currency transactions in the transactional period selected for conversion. If multi-currency has not been used, there may be an opportunity to disable the feature and proceed with the conversion.

Important: You must have full access to the file (not ‘Read Only’) to make these changes.

Criteria to Disable Multi-Currency

You may be able to disable multi-currency if:

• There are no foreign currency transactions in the conversion period.

  • If only a few exist, open each one and convert them to the native currency manually.

• There are no balances in any foreign currency accounts.

Steps to Disable Multi-Currency in MYOB

1. Check foreign currency accounts for balances. If they are $0, proceed.

2. Delete unused currencies:

   • Go to Lists > Currencies.

   • If deletion is blocked, the currency may be linked to an account (e.g. payables/receivables).
     Unlink the relevant accounts and try again.

3. Change any foreign exchange accounts to native currency (e.g. AUD).

4. Remove foreign currencies linked to any contacts.

5. Disable the multi-currency setting:

   • Uncheck “I deal with multiple currencies.”

Multi-Currency in QB desktop, QBO and Reckon files

We CANNOT convert files that have used multi-currency in the transactional period you are trying to convert. If there are only a few multi-currency transactions in the file you can open each transaction and convert the foreign currency to the equivalent native currency before submitting for conversion.

Alternatively, you may contact us to attempt to convert a period without foreign currency transactions eg. You have used foreign currency in 2020 but have not used it since. We may still be able to convert this file, we just cannot convert 2020 in transactional data.

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