Why are not all suppliers/customers imported?

The answer is they are there its just that Xero needs a transaction to classify them.

Xero automatically assigns contacts as suppliers and customers as soon as a bill or invoice are raised against them. If you look at the Contacts and think that suppliers or customers are missing, the contacts are there, but just not yet categorised as there are no bills/invoices raised against them. Just search for that contact in 'All'.

Xero does not allow for duplicate contacts, however, some software packages require the contact to be entered as both a supplier and a customer. If you have this scenario both contact entries will be added with a unique identifier added to one duplicate contact.

Post-conversion you can merge contacts - please make sure that you merge them into the most up to date contact details.

• Related Articles

• Contacts

  Contacts Contact details with addresses sorted into Postal and Street in Xero. We check every phone number and make sure the mobile number ends up in the mobile field. We also check each address for variations of PO Box and automatically move it into ...

• Using Xero

  Paid Bill or Invoice Showing an Amount Due You may find that an invoice/bill is showing as unpaid even though there should be $0 amount due. All of your reports are displaying the correct balances but when you view this particular invoice/bill it ...

• Customer Job tracking

  Reckon & QuickBooks Desktop sometimes lists Customers as "Customer Jobs". They can be listed in two ways: Header Customer - This will count as a job and will also convert as Tracking and a Contact in Xero. Sub Customer - In the list of customers if ...

• Invoice, Payslip & Other Templates

  Templates are NOT brought across to Xero for the following reasons: Templates are not contained in the accounting file itself Other products are inconsistent in how they treat templates so we can’t bring them across. Payslip Template You will need to ...

• Tracked Inventory after conversion

  Our conversion brings across the accounting data associated with Inventory and not stock management data.  Please see here for How inventory data is converted. About Tracked Inventory Inventory items are converted as 'Un-tracked Items' this allows ...