Xero Training and Support

Xero Training and Support

If you would like self-help assistance with using different functions in Xero they have an excellent support centre, visit Xero Support here.

Alternatively, if you would like an expert to guide you in using Xero, we have partnered with leading Xero trainers to provide support and training post-conversion.  Visit the Training page on our website to register interest in training and ask for a quote. 

    • Related Articles

    • Conversion Support

      You have a variety of support options to choose from, depending on what works best for you. Pre-conversion Prior to converting your file, we encourage you to get in touch to discuss your conversion needs.  You can email us at support@jetconvert.com ...
    • Changing Accounting Basis in Xero Post Conversion

      Warning: We recommend that you do not use the file until it has been corrected.  Unless you understand the full accounting implication of the above steps there is a very high chance that the integrity of the data may be impacted by changes you make ...
    • Post Conversion Queries

      Amending Conversion Balances Please see here for more information on how to Amend Conversion Balances Figures in Conversion Clearing Account Please see here for more information regarding conversion clearing accounts. I Cannot View my Action ...
    • How to Deal With Single Touch Payroll Post Conversion

      Please see here for how payroll information is converted - this applies to Australian conversions only.  Moving from an STP solution You should report YTD information to the ATO from your previous STP enabled solution and commence using STP in Xero ...
    • Using Xero

      Paid Bill or Invoice Showing an Amount Due You may find that an invoice/bill is showing as unpaid even though there should be $0 amount due. All of your reports are displaying the correct balances but when you view this particular invoice/bill it ...