While in Xero go to your "MyXero" home page. If the new organisation that we have created for you is not there it is possible that you have not yet accepted the Xero subscription from us.
You should have received an email from Xero which says:
"Jet Convert has invited you to take over the subscription for <organisation name> on Xero. This will allow you to manage billing and payment information for the subscription.
To accept this invitation please use the following link: "
When you click on this link you have the choice to:
- Create a Login with Xero (if you do not already have a login set up with Xero) or
- Log in now (if you do have a login set up with Xero).
The link from Xero is only valid for 14 days so please accept it as soon as possible. If the link has expired please contact firstname.lastname@example.org .
Why do I have a balance in an AR/AP Original account?
Please see here
for information regarding AR/AP Original Accounts and why we create them.
Why is the conversion date locked?
Generally, this is done so that you cannot accidentally make amendments to the conversion balances and impact the integrity of the converted data. More from Xero on lock dates