Frequently Asked Questions
How to Backup your file?
How to create a MYOB File backup Firstly, open your MYOB file. Click on the File menu, and go down to Back Up If prompted please make sure that you Backup Company File only. From here, you will get a new Pop Up box prompting you to select where to ...
Pre Conversion Queries
How do I Start a Conversion? For information on the steps required to complete a conversion see our knowledge base article here. Can You Convert into my Existing Xero Organisation? We are unable to convert into Existing Xero organisations. To ...
Post Conversion Queries
Amending Conversion Balances Please see here for more information on how to Amend Conversion Balances Figures in Conversion Clearing Account Please see here for more information regarding conversion clearing accounts. I Cannot View my Action ...
How Secure is My Data?
Data Security At Jet Convert we consider security and confidentiality to be of utmost importance and take a number of steps to protect our client data During the upload, your data is secured and encrypted for maximum security. You can verify that ...
What File Types Can and Cannot be Converted?
MYOB Files must be under 800Mb and either .MYO or .MYOX if they are over 800Mb you can use our custom conversions. They must not have Multi-Currency or Multi-locations. Version of MYOB Australia New Zealand Account Right Y Y Account Right Live Y Y ...
What are the steps involved in doing a conversion?
1. Prepare the file There is some 'tidy-up' work that we recommend you do in the file prior to conversion: Preparing a MYOB file (AU & NZ) Preparing a Reckon file (AU only) Preparing a Quickbooks online file (US only) Preparing a Quickbooks Desktop ...
Conversion Support
You have a variety of support options to choose from, depending on what works best for you. Pre-conversion Prior to converting your file, we encourage you to get in touch to discuss your conversion needs. You can email us at support@jetconvert.com ...
Accepting your Xero subscription - step by step
Please find below the step by step instructions on how to complete the successful transfer of subscription for your new Xero organisation. First, check that your computer time is current. If not please sync your computer time with the internet: How ...